Last update: 20/08/2017
We are committed to protecting and respecting your privacy. We collect, store and use information in accordance with the Data Protection Act 1998 (the “DPA”) and any other relevant legislation and regulations. For the purposes of the DPA, we are the data controller of any personal data we process about you.
We may collect and/or receive personal information from you when you:
We may also collect your personal information from publicly available information such as information on third party websites or from companies within the Finhub group, partners and joint ventures and other companies under common control (together, the “Affiliates”).
The types of personal information we receive, store and use may include:
We use the personal information we collect and receive to help us understand your needs and to help us provide you with a better service. In particular, we (including third party data processors, agents and subcontractors acting on our behalf) collect, store and process your personal information for the following reasons:
We may disclose personal information we collect or receive:
However, we never store or disclose your financial account log-in information (such as your online banking username and passwords) to anyone.
We will only send you marketing communications electronically (e-mail or text) if such communications relate to goods, products, services or opportunities which are similar to those that you have previously purchased, invested or expressed an interest in or if you have consented to us contacting you in this way.
We will only permit third parties to send you marketing communications electronically if you have consented to this. During your account set-up process you will be able to opt out of receiving marketing communications from us and/or third parties. You can change your marketing preferences at any time by contacting us at firstname.lastname@example.org.
We may aggregate information about you with information about other users of our Website to create statistical data about users. This is statistical data that does not identify you and we may distribute any such aggregate information to third parties we work with in any way that we see fit.
By using our services or our Website, and by submitting your personal information to us, you agree to your personal information being transferred, stored and processed outside of the EEA.
We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. You should be aware that transmission of information via the internet is not entirely secure and we cannot guarantee the security of any data you transmit to our Website via the internet.
We will retain your personal information and other information which we have collected or received to the extent required by applicable laws and as we may require for operational and legal purposes.
You have a right under the DPA to access information we hold about you by contacting us at email@example.com. Please include your name and address and any other information which may identify you. We will not charge you to access this information.
Cookies generally fall into one of the following categories:
Our Website uses the following types of cookies: strictly necessary cookies, performance cookies, functionality cookies and targeting or advertising cookies.
Some of our cookies remain on your device between your browsing sessions.
You can disable our cookies by changing the settings on your browser but doing so might mean you are unable to use certain features of our Website.
If you have any questions or comments on this policy or you would like to request a copy of your personal information, you can contact us at firstname.lastname@example.org.